Business Support Manager - Secretariat & Communications

Location: Exeter HQ Met Office

Reference number: 501

Contract: Temporary

Hours per week: 37

Salary: 41725-45257

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We’re looking for an exceptional Business Support Manager - Secretariat and Communications to help us make a difference to our planet.

As our Business Support Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the week from home.This is a voluntary, non-contractual arrangement and the location advertised will be your contractual place of work.

Our opportunity is full time, 37 hours per week, but we would also consider applicants wishing to work a minimum of 30 hours per week and we will also try our best to consider those intending to work a jobshare. Our people are at the heart of what we do and we'll do our best toagreea working pattern that works for everyone.

Whilst this is a temporary position for 1 year, there is potential for it to develop into a permanent position.

World changing work

From science to technology, from meteorology to management, and from planning to communication, our expertise helps us stand out as the authority on weather accuracy and climate prediction. We help individuals, industries and government to make better decisions to stay safe and thrive. This is the Met Office. This is who we are.

  • We’re aforcefor good - focusing on our environmental and social impact
  • We’re experts by nature - always learning and developing to do things better
  • We live and breathe it - putting our purpose at the heart ofdecision-making
  • We’re bettertogether-understandingpartnerships and inclusivity make us greater
  • We keep evolving - pushing boundaries to make tomorrow better for our customers

Your world of expertise

The Office of Science & Technology (OST) reports directly to the Chief of Science & Technology and the Science and Technology Senior Leadership teams. OST is responsible for ensuring delivery at operational and strategic levels and takes into account the people, practices and strategic partnerships to enable success.

As Business Support Manager – Secretariat and Communications you will gain an understanding of the different elements and priorities of two substantial directorates and work closely with senior management colleagues.

You will be a proactive individual, responsible for Secretariat and Communications services that support the Science and Technology extended leadership teams. You will act as the interface between the science and technology extended leadership teams. In this role you will plan, lead and deliver effective internal and external communications to increase awareness and engagement across the organisation.

Your key duties

  • Be an active member of the Office of Science and Technology Team.
  • Line manage an operational support team, responsible for their welfare and continued professional development. This includes appropriate delegation of secretariat responsibilities across Science and Technology and supporting the Senior Leadership Teams.
  • Act as an interface between Private Secretaries, Met Office Science & Technology Executive Directors and Associate Directors ensuring the effective flow of information to facilitate internal and external communications and decision making.
  • Plan, lead and deliver Science & Technology communication plans. Delivery will include leading the science seminar series, directorate cascades, newsletters and ongoing development of SharePoint sites.
  • Organise high profile workshops and conferences such as the MOSAC/SRG conference.

Why join us

Our work is life-changing, often life-saving and always life-enhancing.The Met Office is Great Place to Work UK certified. We are also featured on their ‘Best Workplaces in Tech’ 2023 and 2024 lists, as well as their ’54 Best Workplaces for Women’ 2023 list.

As our Business Support Manager - Secretariat and Communications, your total reward package will be up to £58,419 annually, which includes:

  • £41,725 base pay
  • An outstanding Civil Service pension, with an average employer contribution of 27%
  • Annual Leave starting at 27.5 days (plus Bank Holidays) rising to 32.5 days (plus Bank Holidays) after 5 years and option to buy or sell up to 5 days per year of annual leave

Essential Criteria, skills and experience:

  1. Expert by nature - Excellent written and oral communication skills, able to successfully influence and negotiate, building commitment to a shared vision and sense of purpose.
  2. Experts by nature - Ability to assimilate and synthesis complex information, translating these into robust internal and external communication plans and reports.
  3. Better together - Good interpersonal skills with evidence of ability to manage, motivate, develop and empower people and teams.
  4. Expert by nature - Outstanding organisation, prioritisation and decision-making skills.
  5. We keep evolving - Strong proficiency in the Microsoft suite including the development of Sharepoint sites, use of CoPilot and other Microsoft 365 applications such as PowerPoint and Planner.

How to apply

If you share our values, we’d love to hear from you! Click apply to begin your application. Please complete your career history and provide evidence against each of the essential criteria in the supporting statement questionnaire. We recommend candidates use the CARL method (Context, Action, Result and Learning) for presenting evidence of experience and skills.

Closing date 15/12/2024 at 23:59 with first stage interviews commencing from w/c 6th January 2025. You will hear from us once the closing date has passed.

How we can help

If you have any questions or would like to discuss this opportunity further, please contact us at careers@metoffice.gov.uk.

If you’re considering applying and need support to do so, please get in touch. You can request adjustments either within your application or by contacting us.Should you be offered an interview, please be aware there may be a selection exercise which could include a presentation, written test or a scenario-based activity. You can select in your application to be considered under the DisabilityConfidentScheme. To be invited to interview/assessment under this scheme, your application must meet the essential criteria for the role.

Weunderstand that great minds don’t always think alike and as an equal opportunities employer we welcome applications from those with all protected characteristics. We recruit on merit, fairness, and open competition in line with the Civil Service Code.

We can only accept applications from those eligible to live and work in the UK - please refer to GOV.UK for information.We require Security clearance, for which you need to have resided in the UK for at least 3 of the last 5 years to be eligible. You will need to achieve full security clearance within your first 6 months with us.


Rewards and benefits

Our rewards and benefits are as varied as our customers and our people, depending on your role, and which part of the business you join. The one thing they have in common is that they’re designed to recognise your contribution to our success.

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Generous holiday allowance

Starting at 27.5 days and rising to 32.5 days after five years of service (both figures exclude bank holidays). As well as the flexibility to buy or sell annual leave annually.

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Civil Service pension

You’ll automatically qualify to join our alpha pension scheme, part of the Civil Service Pension arrangements. The scheme is recognised as one of the most generous occupational pensions.

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Continuous career development

We’ll invest in your training and personal development throughout your career to help you reach your potential. We provide you with the space and freedom to think, innovate and try new things and have professional frameworks aligned to each area. We encourage and support professional memberships, have an array of internal apprenticeship and qualification opportunities and a comprehensive mentoring and coaching programme to name just a few initiatives to create your world of development at the Met Office!

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Cycle to work scheme

We can help towards the purchase of bicycles and equipment for healthy, low carbon travel via a salary sacrifice scheme.

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Lifestyle support

Whether you wish to utilise our excellent family-friendly schemes, be paid up to 3 days for volunteering with your chosen organisation, have the reassurance of a generous sickness pay scheme or be part of an organisation that is happy to pro-actively talk about flexible working the Met Office wants you to have a great work and lifestyle balance.

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Established hybrid working

We have bases all over the UK and some roles allow for you to work abroad so there is the option to travel for work also, we have established amazing hybrid working practices across all of our offices and have enhanced technology to enable office and home-based meetings. We work with employees to agree on a suitable working pattern that works for us both and have various working patterns in place.

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Onsite parking and EV charging

We offer onsite free parking at our main offices with disabled parking spots also available. We are ever expanding our eCharging stations and have these available for use at most sites.

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Benefits platform

We offer an enhanced discount shopping portal and schemes for employees to make everyday savings including retail shopping such as your weekly food shops, technology products, DIY projects, travel and trips as well as active lifestyle options. We also have an instant recognition scheme with the potential for you to receive vouchers for when you have gone the extra mile to demonstrate our Met Office Values.

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Employee wellbeing

Across our offices we have an array of different options to support your wellbeing including 24/7 Employee Assistance Programme (EAP) with phone and app provisions, lots of EDI initiatives to empower our diverse workforce and a dedicated wellbeing network with regular events to help you thrive!

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Commitment to our environment and biodiversity

Our force for good value aligns perfectly with our support for environmental impact improvements. We were the first public sector body to be awarded the prestigious Wildlife Trusts’ Biodiversity Benchmark Award and have different initiatives across our sites from our beautiful biodiversity butterfly garden, toilet water provided from the cooling of our epic supercomputer, car share schemes, team beach clean events and extensive recycling facilities for our everyday use.

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It’s good to talk

We have a fantastic group of employee volunteers who form our Mental Health First Aiders as well as Dignity & Respect at Work groups. Alongside our EAP they are in the office or a remote call away to support with a listening ear and can signpost you to helpful resources and support.

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ED&I staff networks

We recognise the benefits that networks can offer to our employees not only in terms of better together peer support but also in raising awareness of the challenges some of our employees may experience, and we know that people perform better when they can be themselves.

Investing in your development

The world around us is constantly changing. New technologies, shifting climate patterns, artificial intelligence. These factors and more shape the need for us to develop our skills and knowledge as a business and as individuals. Our investment in learning and development is testament to this and we have partnered with external bodies in each profession to help shape the way we develop the incredible talent right across the Met Office. We help everyone to understand their strengths and opportunities and tailor learning programmes that match their career. For us, this is world-leading learning and development.

More about what we can offer you
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Meet some of the team

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Ellie Downton

Project Manager (previously Project Management Apprentice)

I arrived in 2021 as a project management apprentice and the Met Office was my first employer when I finished university. I worked in the Defence Capability Programme learning the profession first-hand whilst working towards my project management qualification. After I finished in September 2023, I was promoted to a permanent level one project manager position. I now work on a huge range of projects such as Joint Agency Modelling, Change Readiness, Public Weather Service, and Financial Efficiencies.

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Gaby Wright

Project Delivery Team Leader

I love the Met Office values! I have worked for 30 years in the Public Sector but never before experienced an institution with such a mix of experts from different disciplines all working together for the organisational purpose. I've also never seen such a huge emphasis placed on work/life balance. The enormity, breadth, depth and reach of what lies across the organisation, is breath taking; it really does help people to stay safe and thrive at every level across the world.

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Anya Oliver

Project Manager, Space Weather IT

One of the best questions I'm asked is, 'What do you do?' I work in Space Weather which is fascinating and exciting! I've learned so much since joining 18 months ago. I've gained my first-ever formal Project Management qualification and I'm part of a team of great colleagues in a vibrant work culture. I've been a project manager for many years, but in the Met Office, I have a much bigger Projects, Programmes and Portfolio support structure.

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Tom James

Products and Services Sub-Portfolio Manager

The WISER programme is an incredible project which delivers transformational change in the quality, accessibility and use of weather and climate information services to support sustainable development in Africa. When I joined, I wanted to contribute to people's opportunities to adapt to and mitigate climate change. I've influenced, implemented and embedded considerable change, supporting the team as it transitioned through different phases and different Programme Managers. I feel like my work makes a real difference.

Our typical recruitment process

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1. Eligibility

For those living outside of the UK, there are some roles where we can sponsor Skilled Worker visas. However, you will still need to pass security clearance which requires you to have resided in the UK for 30 months in the last three years.

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2. Application

Apply through our careers website. Each application will be assessed against the essential criteria detailed in the job advert. We recommend that you use the CARL or STAR method to answer the key questions. Evidence your answers and reference our values to bring your application to life.

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3. Screening

The sift panel will assess all applications against our essential criteria. Our screening process usually takes one to two weeks following the closing date of the advert. After which, we'll be in touch to let you know whether your application has progressed to the next stage.

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4. Interview

Most recruitment processes will include a single-stage interview, some of which are virtual interviews and some may be in-person. Our interviews tend to blend competency questions, which focus on the essential criteria, with values-based questions.

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5. Assessment

Some roles may require you to attend an assessment day. Any job-specific assessments will be outlined in the job advert and more details will be provided at the interview stage.

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6. Offer

If you are successful following the interview, the hiring manager will contact you to offer the role. The Resourcing Team will then follow up with an offer letter and start your onboarding.

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7. Onboarding

Before we can confirm a start date, we will first need to complete security clearance and reference checks. These usually take between eight to ten weeks to complete. We'll also discuss any workplace adjustments that you may need. So they are in place on your first day.

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8. Your first day

On your first day your new manager will introduce you to the team and you’ll start our online corporate induction. You’ll also be asked to update your details in our People Hub system including bank details ready for your first pay day.

Ready to apply?

Business Support Manager - Secretariat & Communications

Location: Exeter HQ Met Office

Reference number: 501

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